TQM Results Presentation Meeting Showcasing the Achievements of Each Unit's Implementation Efforts

2023/03/27

At 2:10 PM, March 17th, the Office of Quality Assurance and Audit and Chueh Sheng Memorial Library jointly held the "Total Quality Management in Tamkang's 30th Anniversary Achievements Presentation" at the Learning Research Innovation Area of the library. The event showcased the results and achievements of the university's total quality management efforts over the years. Tamkang University President Huan-Chao Keh, Chairperson of the Board Flora Chia-I Chang, Vice President for Academic Affairs Hui-Huang Hsu, Vice President for Administrative Affairs Chun-Hung Lin, Vice President for International Affairs Hsiao-Chuan Chen, all first- and second-level supervisors and colleagues, as well as the Chairman of CSQ, Mr. Robert Lu, attended the event.

The event began with a ribbon-cutting ceremony by Chairperson Chang, President Keh, 3 vice presidents, and Mr. Robert Lu. Chairperson Chang stated that the school has been promoting TQM for 30 years. Therefore, a series of celebratory events were held since the signing ceremony with CSQ last year, and the TQM Seminar and Results Presentation Meeting were the second and third events respectively. The next event will be held at the end of May in collaboration with President Keh's vision of AI+ Sustainability, which involves “Collaboratively Creating a Great Tamsui” together with Tamsui community and the school. In addition, the school will collaborate more substantively with CSQ to jointly advance towards higher quality. President Keh stated that the most important aspect of TQM is "human motivation and practice". The school has actively promoted TQM for 30 years and gained many valuable experiences. He hopes to showcase the achievements through this opportunity, in addition to observing the experiences of other units, new colleagues can also understand the school's quality culture and receive basic quality education training. Mr. Robert Lu praised the school's efforts and achievements in TQM and commended the “consistency over the past 30 years”. Through the continuation of the school's philosophy under successive presidents and the ongoing "Teaching and Administrative Innovation Seminar" and "Total Quality Management Seminar," TQM has become the fundamental DNA of Tamkang University.

This activity is organized by the first-level units of our school, with the TQM spirit, focusing on their respective businesses and demonstrating the effectiveness and results of promoting TQM through the PDCA process. Referring to the contents of the "Comprehensive Excellence" or "Functional Paradigm" categories of the National Quality Award, posters are designed to showcase the achievements. In the "Comprehensive Excellence" category, the focus is on customer orientation, vision leadership, shaping a culture of full participation and continuous improvement, and striving for excellence with effectiveness. In the "Functional Paradigm" category, specific achievements in the 4 areas of "management technology," "local management," "sustainable development," and "industry support" are recognized as exemplary model. The exhibition runs until noon on March 31st, and faculty and staff are welcome to visit.

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